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TeleCare

Primary

  • My Day7
  • Customers
  • Digital Care5
  • Cases3
  • Contact Center4

Customer Operations

  • Products & Services
  • Billing & Payments
  • Orders
  • Service Assurance2

Intelligence

  • Customer Situations12
  • Knowledge
  • AI Insights4
  • AI Agents2
  • Campaigns

Operations

  • CX Operations
  • SLA & Backlog2

Administration

  • Configuration
  • Integrations
  • Audit
JS

Jordan Silva

Agent

⌘K

Customers

21 customers · 11 with active situations

AccountSegmentServicesStatusNPS
DH

Diego Herrera

CUS-10633

ACC-80044SME
FiberFixed Voice
Active21h ago
Negative
Detractor
ML

María López

CUS-10482

ACC-88421Residential
FiberPostpaid Mobile
Active13h ago
Negative
Detractor
CV

Carlos Vega

CUS-10391

ACC-77302Residential
Postpaid Mobile
Active11h ago
Negative
Detractor
AR

Ana Ruiz

CUS-10558

ACC-91033Residential
Fiber
Active16h ago
Negative
Detractor
AC

Andrés Castro

CUS-10489

ACC-74500Residential
FiberIPTV
Active17h ago
Negative
Detractor
JM

Jorge Mendoza

CUS-10815

ACC-91872Residential
FiberPostpaid MobileIPTV
Active19h ago
Neutral
Passive
PG

Pablo Guerrero

CUS-10388

ACC-44230Business
FiberFixed VoicePostpaid Mobile
Suspended14h ago
Negative
Detractor
MS

Mateo Silva

CUS-10501

ACC-67390Residential
Postpaid Mobile
Suspended18h ago
Negative
Detractor
FR

Fernanda Ríos

CUS-10192

ACC-29440Residential
FiberPostpaid Mobile
Active13h ago
Negative
Detractor
ST

Sofía Torres

CUS-10523

ACC-47810Residential
IPTVPostpaid Mobile
Active19h ago
Negative
Detractor

Showing 1–10 of 21 customers